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At SSSupps™, we strive to ensure your orders are delivered promptly and efficiently. Below, you’ll find details about our shipping process, timelines, and policies.
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Processing Time
All orders are processed within 1–2 business days after your payment has been confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
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Shipping Rates and Delivery Estimates
Shipping rates and delivery times vary based on your location and shipping method selected at checkout. Estimated delivery times are as follows:
Free Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days
Shipping costs are calculated and displayed at checkout.
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Free Shipping
We are happy to offer free shipping to the continental US for order totals over $140*.
The free shipping qualification does not include sales tax.
*The subtotal must be equal or greater than $130.
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Order Tracking
Once your order is shipped, you will receive an email confirmation with a tracking number. You can use this number to monitor the status of your shipment through the carrier’s website.
Your tracking number that is sent via email may not update until the postal carrier initially scans it in. Please give the tracking number 24 hours to initially update.
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Delivery Locations
We currently ship to:
United States: All 50 states, including PO Boxes and APO/FPO addresses.
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Shipping Issues
If your order is delayed, damaged, or lost during transit, please contact us at info@sssupps.com. We will work with the carrier to resolve the issue.
Damaged Packages: If your package arrives damaged, please provide photos of the damage and contact us immediately to resolve the matter.
Incorrect Addresses: Ensure that your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.
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Additional Notes
Once an order has been shipped, it cannot be modified or canceled.
Delivery times are estimates and may vary due to factors beyond our control, such as weather or carrier delays.
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If you have any questions or concerns about shipping, please contact us at info@sssupps.com
